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10/05/2009

Terrorism Alert

October 2009 ♦ Vol. 4, Issue10

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Terrorism Alert

By Michael Fickes

What should building owners and property managers do when the government issues a terrorism alert?

On Sept. 21, the Department of Homeland Security and the FBI issued security bulletins to police across the country. The bulletins alerted police to the continuing desire of terrorists to attack stadiums, entertainment complexes, hotels, and mass-transit systems.

The bulletins followed a flurry of news about the arrest of Najibullah Zazi earlier in September. After tailing Zazi for some time as he traveled between Denver, Pakistan, and New York, the FBI searched Zazi’s rental car and found handwritten instructions for building and detonating a bomb.

As an office building owner or office property manager, should you respond to news of law enforcement’s interest in Zazi and subsequent security bulletins?

 
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Absolutely, says Chris Grniet, AIA, vice president with Kroll Security Group, a New York City-based security consultant who is experienced in securing iconic city buildings, such as the Sears Tower (recently renamed the Willis Tower). Of course, the security director of a signature building would perk up at such news, but other owners and managers should take note as well. “Alerts are always general,” he says. “The authorities won’t release specifics about intended targets.”

Suppose you manage a small office building in downtown Denver. Are you at risk of being attacked by terrorists? Probably not. Still, news about a suspected terrorist with ties to Denver, combined with security bulletins designating mass transit, entertainment complexes, stadiums, and hotels as targets, should – at the very least – cause you to evaluate your neighbors. Is there a four-star hotel down the street? Are you across the block from the football stadium? Is there a popular new development with restaurants, movie theaters, and shopping near you? Is there a mass-transit station entrance on the sidewalk in front of your building?

Your building probably isn’t a target. But neighboring buildings could be, and that brings your building into the target zone. “You don’t want to be the soft target next to the iconic building or hotel that has been hardened with effective security measures,” Grniet says. “Most terrorist attacks are well planned. If the attackers can’t get at the intended target, they will look for another.

“We tell clients to factor adjacencies, locale, and the socio-economic character of the environment into security assessment while preparing to react to security bulletins that focus on your building or buildings adjacent to you.”

Grniet isn’t recommending measures out of proportion to the threat. “Our first recommendation to any building owner or manager is to commission a security assessment,” he says. “If you do have an assessment, look it over and see what it says about your current concerns. If it doesn’t consider adjacencies and the kinds of alerts that have recently come out, have the assessment updated.”

 
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Security Measures
Basic physical security techniques and technologies include physical barriers, electronic access-control systems, and video-surveillance cameras.

Iconic buildings may go further at times of great risk. “On 9/11, the Sears Tower was the second tallest building in the United States,” Grniet says. “It was an iconic structure in a major financial center, and it was prudent for the security director to deploy X-ray and magnetometer machines, and screen everyone coming into the building. After 7 years, they cut back to screen visitors only.”

Grniet’s recommended that building security follow the same pattern of tightening and loosening as threat levels change. Of course, not everyone needs X-ray machines and magnetometers. Depending on the security assessment, a building might control access with optical turnstiles.

“During periods of low threat, the turnstile barriers may be left wide open, and no one needs to use a card,” Grniet says. “When the threat level rises, the barriers close and tenants must card in. Visitors must use visitor passes to card in.”

At a higher threat level, the policy may tighten again by refusing access to all visitors. At the highest level, only essential people get in: the building’s IT manager and maintenance manager, for instance. If an attack is imminent, only law enforcement and the owner have access.

“You can change the operation of technology to fit the threat for a building as well as the parking garage,” Grniet says. “Just after 9/11, you might have installed barriers in front of the garage entrance. As the threat level declined, you might remove the barriers.”

Counter-Surveillance
To Grniet, responding to a rising threat level is chiefly a job of counter-surveillance carried out by people: security guards. “Suppose there is a major hotel or entertainment zone adjacent to your building,” he says. “When law enforcement issues a security bulletin that calls out hotels and entertainment zones, as well as sports stadiums and mass transit, counter-surveillance becomes key.”

What is counter-surveillance? “It’s using security officers and video systems to look for suspicious people,” Grniet says. “High-profile buildings do this all the time. If you’re taking photos of the Willis Tower and making notes, a security officer will probably ask you what you’re doing. A student working on a project or a tourist will probably be glad to talk. A terrorist getting to know the neighborhood might act suspicious.”

Grniet also recommended sharing counter-surveillance findings with neighbors and with law enforcement, noting that, if you can identify an attacker before the attack, you can stop it.

Michael Fickes is a freelance writer and owner of Fickes & Co. Inc., a Baltimore publishing firm with experience in the security industry.

 

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