How Do I Work with a Security Provider?
If you don’t normally contract with a provider, you shouldn’t be making cold calls when push comes to shove, says Kitteringham. Without an established relationship, you could waste valuable time or come up empty-handed.
“You don’t want to be scrambling at the last minute because you don’t have a contract in place, legal has to approve the agreement, or you need to negotiate a price,” Coleman cautions. “Have a provider on file and obtain an advance agreement that addresses pricing and contract language.”
Vet security providers as you would any other business, recommends Kitteringham. Make sure they have a proven track record, appropriate liability measures in place, and an adequate pool of guards.
“If you don’t want to sign an agreement in advance, have a letter of intent on file and establish situations when you would likely need temporary guards,” recommends Coleman.
How Much Will Additional Protection Cost?
Pricing for increased security is highly variable. The cost depends on how many additional guards you need and for what duration. If you’re an infrequent or new customer, pricing will also differ from properties with routine contracts.
Discuss what type of equipment the guards should have, Coleman advises. Special items like radio communication, vehicle support, or foul weather gear can impact the total cost.
Regardless of how much the package costs, remediating potential loss is always a worthwhile investment.
“The cost of adding extra protection pales in comparison when you consider how quickly the cost of an event can snowball,” says Coleman. “How can you put a price on avoiding insurance claims, physical damage to the building, lawsuits, loss of occupant confidence, or a tarnished
business image?”
Jennie Morton jennie.morton@buildings.com is associate editor of BUILDINGS.