Through its strategic facility management offerings, Johnson Controls is transforming its customers’ facilities from cost centers into assets that contribute to the bottom line. As the provider of outsourced facility management to more than 1 billion square feet of managed facility space in 45 countries, Johnson Controls delivers – and guarantees – returns. Information provided by the organization in response to Buildings’ questionnaire details the following: commercial buildings at 1.2 billion square feet of space, with the majority of clients in corporate real estate, education, healthcare, and federal government sectors; 35,867 professionals involved full-time in facilities. Johnson Controls has 300 offices worldwide and is actively involved in the management and operations of facilities in all marketplaces. Additionally, Johnson Controls provides its customers with turnkey new construction and building modernization services, formulating technology strategies that focus on the building as a whole rather than one of individual subsystems.
[Editors’ Note: Through an innovative standards program, Johnson Controls has revolutionized the model for outsourced facility management. Instead of creating “standalone” facility management solutions for each of its clients, the company has created standardized service offerings for managing facilities to peak performance. Because processes are executed consistently, Johnson Controls has the unique ability to benchmark and measure performance across a customer’s portfolio and against the average of all Johnson Controls-managed properties worldwide. Above all, it guarantees results – regularly analyzing its performance against customers’ requirements and expectations.]