03/01/2004

Mobile … and More

Communication Takes a Leap Forward

 

Work Faster … and Smarter

Stay in touch with your workers, in tune with your customers, and in control of your business, says Reston, VA-based Nextel Communications Inc. (www.nextel.com). Nextel’s anytime-anywhere digital voice and data services help you:

  • Get instant answers from workers, subcontractors, and suppliers, at the push of a button, with Nextel Direct Connect®, the coast-to-coast digital walkie-talkie feature.
  • Increase productivity and efficiency by spending more time working and less time waiting.
  • Cut project completion times with improved scheduling and coordination of crews, deliveries, and inspections.
  • Reduce operating costs by avoiding delays and solving problems quicker.
  • Improve customer service with project status at your fingertips.
  • Document change orders as soon as you receive them.
  • Eliminate paperwork and track job costs by filing time sheets wirelessly from the field.
  • Get permitting help anywhere in the United States with the exclusive assistance of Nextel’s helpdesk operators and online director of local building inspectors.
  • Match crews and equipment to the job with automated dispatch and fleet management tools.

Businesses today need maximum productivity and real returns on their investments. One way: giving your customers the best in service.

 

That’s where wireless communications has taken a great leap forward, says Laura McCallum, director of Real Estate at Reston, VA-based Nextel Communications Inc. “A top-notch work order dispatch system optimizes customer response time – as well as the allocation of facilities staff. We’re moving from a transaction-oriented real estate industry to a relationship-oriented industry, where tenant expectations and satisfaction require a new level of customer service. By using effective mobile communications, facilities professionals can expedite technicians faster and more effectively [externally], and better quantify and manage staffing issues [internally].” The result is clearly a win-win.

Today, the options in mobile communications can run from simple to extensive: voice capabilities, through two-way radios and cellular phones; enhanced data applications; text messaging; interactive data applications; and more. Whereas many companies want to sell a specific product or service, the Nextel philosophy, notes McCallum, is geared to providing business solutions. “We are a B-to-B company,” she explains, “and for that reason we have a broad portfolio of business solutions. Because we focus on business, we feel we provide a much more focused value proposition to a business customer.

“We want to be your partner in planning what’s the best way to meet your communications needs and satisfy your tenants, while keeping costs down and increasing efficiency. We want to understand your business need. What are you using now? With wireless number portability, now is a great time to examine what you’re using, examine those costs, analyze the way you’re using it, and see if a broader portfolio of business solutions can provide more value to you.”

Among a few of the Nextel offerings:

  • Direct Connect® coast-to-coast digital walkie-talkie service. “There’s still a lot of use of two-way radios in the industry,” explains McCallum. “Nextel’s Direct Connect is an identical application but used over a broader area,” which means facilities departments can provide – literally – instant voice communication across their entire portfolio from a centralized location. Plus, if something happens to telephone lines during an emergency/disaster, personnel are still able to communicate using the Direct Connect system.
  • GPS-enabled handsets. Save time and money when dispatchers are easily able to locate – and then communicate via voice or data capabilities – the technician closest to a facilities-related problem or emergency. Eliminate guesswork and time in the dispatch process.
  • Barcode and other scanning capabilities. Reduce time and errors in paperwork with barcode scanning capabilities; now, tenants can be easily charged back for work that is completed over and above their contract. Barcode scanning can authorize access and egress to certain facilities or areas in a facility. Another example: Facilities personnel that must ensure their security guards are walking a specific route can incorporate a barcode marking and scanning capability along that route.
  • Text messaging and other data capabilities. Preventive maintenance schedules/delivery and materials/parts ordering can be accomplished on-site by technicians, preventing many of the delays and/or errors that can occur in a paper-based system.

Linda K. Monroe (linda.monroe@buildingsmedia.com) is editorial director at Buildings magazine.

 


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Tennant Company is a recognized leader in designing, manufacturing and marketing solutions that help create a cleaner, safer, healthier world. With thousands of satisfied customers already using award winning ec-H2O technology, why not see what you're missing? Test ec-H2O on your soils in your facility. Get a free demo.

 

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Visit our website today to learn about the design flexibility of a Morton building and the endless possibilities of partnering with our designBUILD team.


Wood construction is both cost and energy efficient. Check out Morton Buildings and our designBUILD team online today to discover all the benefits of post-frame construction.


When choosing a metal-clad building for your next construction project, consider Morton Buildings, Inc., and their designBUILD team, we’ll make your dream a reality.

We Can Help You Reduce Energy by 30%

Our mission is to help our customers manage their buildings' energy costs, improve reliability, and enhance performance while having a positive impact on the environment.
CLICK HERE to find out how.

 


Tennant Company is a recognized leader in designing, manufacturing and marketing solutions that help create a cleaner, safer, healthier world. With thousands of satisfied customers already using award winning ec-H2O technology, why not see what you're missing? Test ec-H2O on your soils in your facility. Get a free demo.


Tennant Company is a recognized leader in designing, manufacturing and marketing solutions that help create a cleaner, safer, healthier world. With thousands of satisfied customers already using award winning ec-H2O technology, why not see what you're missing? Test ec-H2O on your soils in your facility. Get a free demo.

 

Replace core drilling with Connectrac In-Carpet and On-Floor Wireways, the proven connectivity solution in open interior spaces of all kinds. These elegant low-profile wireways are great for AV / telecom connectivity wherever it’s needed.

 

Add highly responsive multi-zone comfort to any building project, in any climate. Our CITY MULTI H2i R2- and Y-Series VRF systems give you flexibility to fit the needs of any building. Enjoy 100% heating capacity at 0°F outdoor ambient, and 85% heating capacity at -13°F outdoor ambient.  For more information, log on to www.mitsubishipro.com


 
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