08/01/2009

A 360-Degree Perspective on Operational Excellence

 

In a competitive marketplace, standing out isn’t about doing one thing well – it’s about doing everything well. It’s hard to recall a time when the role of the property manager was more critical than it is today. Surviving this market is about exceptional asset management. Period.

Think of it this way: If there were three ice cream shops in your town a year ago, there’s a good chance that, today, there are only two. The same holds true for law firms, accounting firms, insurance companies, and other office-building tenants who might be downsizing or going out of business. Although we can’t prevent tenants and clients from slipping into the red, we can position our buildings to be the most desirable, efficient, and well-managed properties in the market. With vacancy rates topping 20 percent in some cities, tenants now have a broader spectrum of office space to choose from. Promoting your property’s assets will help you retain your tenant base and entice prospective tenants who have the luxury of seeking out the best.

Inaugural Class of BOMA 360 Performance Program Designees

  • 3 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 4 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 5 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 8 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 9 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 11 Greenway Plaza, Houston, managed by Crescent Real Estate Equities.
  • 12 Greenway Plaza, Houston, managed by Crescent Real Estate Equities.
  • 125 East John Carpenter Freeway, Irving, TX, managed by Transwestern Commercial Services, Central Region.
  • 200 Kimball Drive, Parsippany, NJ, managed by Grubb & Ellis.
  • 280 Plaza, Columbus, OH, managed by CB Richard Ellis.
  • 555 Market Center, San Francisco, managed by RREEF.
  • 575 Market Center, San Francisco, managed by RREEF.
  • 3800 Buffalo Speedway, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 3811 Turtle Creek, Dallas, managed by Stream Realty Partners LP.
  • 1 Gateway Center, Newark, NJ, managed by Advance Realty Management Inc.
  • 1 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • 2 Greenway Plaza, Houston, managed by Crescent Real Estate Equities Limited Partnership.
  • Denver Financial Center, Denver, managed by Transwestern.
  • Granite 190 – Building One, Richardson, TX, managed by Granite Properties Inc.
  • Granite Park 1, Plano, TX, managed by Granite Properties Inc.
  • Granite Park 2, Plano, TX, managed by Granite Properties Inc.
  • Parkway Corporate Center, Montvale, NJ, managed by Grubb & Ellis.
  • Rosewood Court, Dallas, managed by Stream Realty Partners LP.
  • The Tower at Cityplace, Dallas, managed by Stream Realty Partners LP.
To that end, BOMA Intl. recently launched the BOMA 360 Performance Program™ to recognize outstanding achievements and provide a tool that can be used to market buildings as meeting and exceeding best practices.

Dallas-based Stream Realty Partners’ program allows the organization to showcase and distinguish its managed properties across every major aspect of building operations and management. It’s this holistic approach that makes BOMA 360 unique. Other rating pro­grams only focus on a specific area of operation, such as sustainability. The BOMA 360 Performance Program takes a 360-degree evaluation of all major areas of a property’s operations and management practices. Specifically, the program includes an online self assessment that evaluates six components: building operations and management, life safety/security/risk management, training and education, energy, environmental/sustainability, and tenant relations/community involvement.

I was privileged to recognize the inaugural class of BOMA 360 designees during the BOMA Intl. Conference in Philadelphia this June. There was something inspiring and gratifying about honoring this group of designees – inspiring to see that so many building managers are putting forth the time and effort to ensure that their buildings are operated to the highest industry standards, and gratifying to know that the program is being received as a valuable tool for benchmarking.

BOMA 360 offers a much-needed survival strategy for property professionals navigating an uncertain and unforgiving market. But, beyond the immediate benefits, there’s the satisfaction of knowing that your building can survive any market cycle because you were the most creative and driven when it mattered the most. Recognition as a BOMA 360 Performance Building provides validation for management teams, confidence for building owners, and peace of mind for building tenants.

For information on how to submit your building to be a BOMA 360 building, visit www.boma.org/getinvolved/boma360.

Ray H. Mackey Jr. is chair-elect at BOMA Intl. and COO and partner at Dallas-based Stream Realty Partners LP. He can be reached at rmackey@streamrealty.com. For more information on this and other topics, call BOMA Intl. at (202) 408-2662 or visit www.boma.org.

 


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When choosing a metal-clad building for your next construction project, consider Morton Buildings, Inc., and their designBUILD team, we’ll make your dream a reality.

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Our mission is to help our customers manage their buildings' energy costs, improve reliability, and enhance performance while having a positive impact on the environment.
CLICK HERE to find out how.

Bluebeam® Revu® simplifies digital facilities document management from design review to leveraging as-builts, maintenance manuals and O&Ms submittals.

 


Visit our website today to learn about the design flexibility of a Morton building and the endless possibilities of partnering with our designBUILD team.


Wood construction is both cost and energy efficient. Check out Morton Buildings and our designBUILD team online today to discover all the benefits of post-frame construction.


When choosing a metal-clad building for your next construction project, consider Morton Buildings, Inc., and their designBUILD team, we’ll make your dream a reality.

We Can Help You Reduce Energy by 30%

Our mission is to help our customers manage their buildings' energy costs, improve reliability, and enhance performance while having a positive impact on the environment.
CLICK HERE to find out how.

Bluebeam® Revu® simplifies digital facilities document management from design review to leveraging as-builts, maintenance manuals and O&Ms submittals.

 


 
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