BOMA International has released a new guidebook that aims to assist property professionals with developing or updating a standard operating procedure (SOP) manual for their commercial properties.
The new Guide to Developing a Standard Operating Procedure Manual
is a downloadable publication that features easy-to-read, step-by-step guidelines on how to create an SOP manual, with detailed outlines of 18 commonly used sections, including Tenant Emergency Plan, Lease Administration, Accounting and Reporting, Business Plans and Re-Forecasts, Contracts/Contract Services, Management Office Operations, Physical Operations, Safety and OSHA Compliance, Fire and Life Safety Systems, Security, and more.
The guide also provides business tips from the author and a comprehensive listing of additional resources, all meant to help streamline the development or updating of SOP manuals, which are critical in property management, and aggregate policies, procedures, instructions, and directives so that buildings can be managed safely, efficiently, and consistently.
“We are excited to publish the new Guide to Developing a Standard Operating Procedure Manual
, which will serve as a vital tool for property managers looking to develop or update a SOP manual,” says James A. Peck, BOMA’s chairman and senior director of asset services for CB Richard Ellis. “This unprecedented publication simplifies the often daunting process of compiling building policies and procedures into one cohesive document, and will allow property professionals to manage their properties even more effectively.”
The guide will also be useful for buildings applying for the BOMA 360 Performance Building designation
, which requires that buildings have an SOP manual in place.
More information can be found at the BOMA Bookstore on BOMA’s website, www.boma.org