Hotel Floors Affect Rebooking Rates

BUILDINGS - Smarter Facilities Management

Industry News

10/18/2010

Hotel Floors Affect Rebooking Rates

Hotels looking to increase rebooking rates look no further than the floor.

 

A recent study conducted by Harris Interactive and sponsored by the Cintas Corporation found that cleanliness in all areas of a hotel influence a consumer’s perception of a stay.

Soiled entryways, grimy lobby floors, and unkempt guest room carpet discouraged a significant 85% of respondents from rebooking with a hotel.  Another 80% indicated that dirty hotel lobby restrooms were a major detractor, and 60% flagged wet floors without signage as an issue.

“This research confirms that a high standard of cleanliness is critical to a hotel’s success,” says Mike Thompson, senior vice president of Cintas Facility Services. “From restroom cleaning to tile and carpet cleaning services, hotels must have the right programs in place to maintain a safe and clean establishment to ensure guests are satisfied.”

The results of this study are clear: Dirty floors, lobbies, restrooms, and wet floors can all cause serious damage to your hotel’s rebooking potential.


 

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Search our Trade Pro Directory to find professionals that can help identify energy-efficient natural gas options that save energy and qualify for rebates to save you money.


Visit our website today to learn about the design flexibility of a Morton building and the endless possibilities of partnering with our designBUILD team.

When choosing a metal-clad building for your next construction project, consider Morton Buildings, Inc., and their designBUILD team, we’ll make your dream a reality. 


Wood construction is both cost and energy efficient. Check out Morton Buildings and our designBUILD team online today to discover all the benefits of post-frame construction.


 

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