Industry News




 

11/24/2010

Dirty Restaurants: Consumer Retention Survey

 
Dirty Restaurants: Consumer Retention Survey

Managing a restaurant? A new Cintas Corporation survey conducted by Harris Interactive revealed dirty dishes, unpleasant odor, and dirty restrooms as the top three reasons that a consumer would not return.

Here’s the full list of offenders as reported by the survey:

  • Unclean Dishware - 86%
  • Unpleasant Odors - 85%
  • Dirty Restrooms - 75%
  • Unclean Tables - 74%
  • Poor Service - 74%
  • Dirty Floors - 68%
  • Poor Staff Appearance - 65%
  • Dirty Glass and Windows - 51%

“Consumers have many dining options and it’s critical for restaurant owners to provide a pleasant atmosphere to attract and retain patrons,” says Brian Garry, Senior Director, Cintas Foodservice. “This research confirms that maintaining a clean environment is mandatory to provide a satisfying dining experience.”

It’s not much of a surprise to learn that 86% of U.S. adults equate the cleanliness of a restaurant’s restroom with the cleanliness of the kitchen. It might be more surprising to realize that poor service - a much maligned aspect of the industry - ranks under dishes, odors, and restrooms.

“Regardless of the quality of food and customer service, a dirty restaurant turns patrons off from returning,” says Dave Mesko, Senior Director of Marketing, Cintas.

Avoid dirty restrooms and dishes at restaurants  to maximize your consumer retention potential.

Hotel Floors Affect Rebooking Rates

Hi-Tech Restaurants Come to Life


 


Visit our website today to learn about the design flexibility of a Morton building and the endless possibilities of partnering with our designBUILD team.


Wood construction is both cost and energy efficient. Check out Morton Buildings and our designBUILD team online today to discover all the benefits of post-frame construction.


When choosing a metal-clad building for your next construction project, consider Morton Buildings, Inc., and their designBUILD team, we’ll make your dream a reality.

We Can Help You Reduce Energy by 30%

Our mission is to help our customers manage their buildings' energy costs, improve reliability, and enhance performance while having a positive impact on the environment.
CLICK HERE to find out how.

Add highly responsive multi-zone comfort to any building project, in any climate. Our CITY MULTI H2i R2- and Y-Series VRF systems give you flexibility to fit the needs of any building. Enjoy 100% heating capacity at 0°F outdoor ambient, and 85% heating capacity at -13°F outdoor ambient.  For more information, log on to www.mitsubishipro.com


Visit our website today to learn about the design flexibility of a Morton building and the endless possibilities of partnering with our designBUILD team.


Wood construction is both cost and energy efficient. Check out Morton Buildings and our designBUILD team online today to discover all the benefits of post-frame construction.


When choosing a metal-clad building for your next construction project, consider Morton Buildings, Inc., and their designBUILD team, we’ll make your dream a reality.

We Can Help You Reduce Energy by 30%

Our mission is to help our customers manage their buildings' energy costs, improve reliability, and enhance performance while having a positive impact on the environment.
CLICK HERE to find out how.

Add highly responsive multi-zone comfort to any building project, in any climate. Our CITY MULTI H2i R2- and Y-Series VRF systems give you flexibility to fit the needs of any building. Enjoy 100% heating capacity at 0°F outdoor ambient, and 85% heating capacity at -13°F outdoor ambient.  For more information, log on to www.mitsubishipro.com

 
12/19/2014

Agreement will improve sustainability in parking operations.

12/18/2014

Ruling aims to make U.S. photovoltaics more competitive.

12/17/2014

Tests show geothermal could cut costs up to 44%.

12/16/2014

New provisions added before end of session.

12/15/2014

Ultraviolet regimen can reduce incidence of dangerous viruses up to 20%.

12/12/2014

New design keeps heat from entering buildings.

12/11/2014

Provision covers new construction and retrofits.

12/10/2014

New rule will cut consumption by 15-20%.

12/09/2014

Recent rainfall not enough to offset groundwater losses.

12/08/2014

New technology allows record-high energy output.

12/05/2014

New “heat mirror” could revolutionize facility cooling.

12/04/2014

Education improves efficiency and employee happiness.

12/03/2014

Interactive building guide provides directions.

12/02/2014

Study shows walking at work can improve focus, mental health.

12/01/2014

Ruling would further limit smog emissions.

11/26/2014

Survey shows green initiatives pay off in hiring as well as energy.

11/25/2014

More executives choosing alternatives to LEED.

11/24/2014

EPA challenge to increase diversion rates for the holidays.

11/21/2014

Framework allows users a better look at roofing's environmental impact.

11/20/2014

Study finds paper towel dispensers carry far fewer germs.

Page 1 of 48
FirstPrevious[1]2345678910NextLast

Upcoming Webinars

Sponsored Links