What Office Tenants Really Want

BUILDINGS - Smarter Facilities Management

Industry News

05/10/2010

What Office Tenants Really Want

A new survey probes office tenants' feelings about the bathrooms in their buildings

 
What Office Tenants Really Want

When it comes to the restroom, office tenants’ aspirations are pretty modest. What they want is a sparkling-clean, odor-free environment.

Those were the results of a new survey conducted by Infogroup/ORC on behalf of Kimberly-Clark Professional, which found that six in 10 office workers long for a clean bathroom at work.

Sadly, the actual condition of office restrooms generally doesn’t meet these expectations. When selecting from a list of choices:

  • Only 38 percent of respondents described their workplace restrooms as “always being super-clean.” 
  • 26 percent described a situation that was far more precarious. Visiting the restroom was “a 50-50 gamble; sometimes clean, other times a disaster.”  
  • 25 percent said the bathrooms at their offices were not as clean as those in their homes.
  • 7 percent said they found all public restrooms “basically disgusting,” because the thought of other people using the facilities simply grossed them out. 
  • On a good note, only 1 percent worried about “catching the crud.”

In the absence of direct action to change these behaviors, what do office workers think building management should do to create a more hygienic environment? The top choice was installing automated hand sanitizers throughout the building, according to 67 percent of respondents. Eleven (11) percent opted for a different approach: Offering cash rewards and prizes for good hygiene practices, such as washing up after every restroom visit or covering your nose when you sneeze. A much smaller number selected more draconian measures, such as banishing sick workers from the building (5 percent) or hiring a washroom hygiene “cop” to stock supplies and yell at people who didn’t wash their hands (5 percent).

 

 
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