NICE Inform multimedia incident information management solution
The newly enhanced NICE Inform
multimedia incident information management solution now offers incident
reconstruction, including time-synched voice and video, supporting
documentation, and instant call replay. With Inform Verify added to the
NICE Inform suite, call-takers get instant access to recordings at their
consoles, helping them make informed, split-second decisions. NICE
Inform also provides sophisticated tools for post-incident analysis.
Manufacturer: NICE Systems
Web Site: www.nice.com