Hotel Floors Affect Rebooking Rates

10/18/2010 |

Hotels looking to increase rebooking rates look no further than the floor.

A recent study conducted by Harris Interactive and sponsored by the Cintas Corporation found that cleanliness in all areas of a hotel influence a consumer’s perception of a stay.

Soiled entryways, grimy lobby floors, and unkempt guest room carpet discouraged a significant 85% of respondents from rebooking with a hotel.  Another 80% indicated that dirty hotel lobby restrooms were a major detractor, and 60% flagged wet floors without signage as an issue.

“This research confirms that a high standard of cleanliness is critical to a hotel’s success,” says Mike Thompson, senior vice president of Cintas Facility Services. “From restroom cleaning to tile and carpet cleaning services, hotels must have the right programs in place to maintain a safe and clean establishment to ensure guests are satisfied.”

The results of this study are clear: Dirty floors, lobbies, restrooms, and wet floors can all cause serious damage to your hotel’s rebooking potential.

Related Coverage

antalya escort
escort antalya
xxx movies ladyhammer casino
18 film izle
ankara escort
replica watches
istanbul escort
British Shorthair Cat
manavgat eskort