EVERY BUILDING EXPO UPDATE: What Tenants Want

06/25/2013 |

Property management services are the key factor in tenant satisfaction, according to a survey released at the Every Building Show Conference & Expo.

Property management services are the key factor in tenant satisfaction, according to a survey released at the Every Building Show Conference & Expo, presented by BUILDINGS magazine and BOMA International.

The 2013 Global Tenant Survey, a survey of office building tenants in the U.S., Canada, New Zealand, and South Africa, found that the services most closely correlated with high tenant satisfaction are property management communication, property management overall, maintenance and engineering, and property quality.

The survey found that health/hygiene features (flu shots, hand sanitizers, bike racks, etc.) were also highly correlated with tenant satisfaction, according to Phil Mobley of Kingsley Associates, the firm that conducted the research in conjunction with BOMA International, BOMA Canada, CBRE, the Property Council New Zealand, and the South African Property Owners Association. However, respondents gave a comparatively low satisfaction rating to these features, suggesting that property managers have an opportunity to increase tenant satisfaction by expanding health-related services.

The survey also found that U.S. tenants were more likely to value the prestige of their building, whereas Canadian tenants value green features and access to public transportation.

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Surpass State Energy Requirements with Dual-Cooling Data Center CRAC Technology

See how professionals like you are taking advantage of the highest performing precision cooling system for their computer rooms and data centers, and why Data Aire is fast-becoming the number one choice for facility managers and building owners looking to decrease their energy consumption. 

Data Aire understands how digital technology and data gravity is rapidly impacting and transforming businesses. That’s why they developed ultra-efficient cooling technology to support the most modern (and not-so-modern) data centers.  Learn how One Wilshire in Los Angeles, one of the most advanced carrier hotels today, is surpassing California's strict energy efficiency requirements with Data Aire’s purpose-built system, which provide full-economization for 260 days – almost 72% of the year. That’s a measurable savings! Furthermore, the projected PUE on an annual basis for a full load is at or below 1.2.


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