Bed Bugs Damage Hotel Reputations

07/27/2015 |

Survey shows pests can decrease perceived value of hospitality facilities

Hotel Room

While a bed bug infestation is certainly disgusting and the bites can be unsightly and itchy, a new survey shows that the presence of the pests can be detrimental to a hospitality facility’s reputation and perceived value.

Researchers from the University of Kentucky surveyed nearly 2,100 people from all 50 states – 1,298 who travel primarily for leisure and 790 primarily business travelers. They found that in recent online hotel reviews, just one report of bed bugs can lower the value of a hotel room by $38 and $23, for business and leisure travelers respectively.

The researchers also found that when compared to other issues commonly encountered in hotel rooms, such as smoke odor, unclean restrooms, or dirty sheets, the presence of bed bugs is much more likely to inspire guests to switch hotels entirely rather than requesting another room or reporting the problem to the front desk.

With the significant impact that bed bugs can have on hospitality facility value, the researchers note steps that FMs can take to minimize the risk, including periodic or semiannual room inspections performed by professional pest control firms and protective mattress encasements as the most effective measures for maintaining guest satisfaction.

Looking for more easy ways to eliminate insect problems? Check out this guide to 5 Areas that Termites Love in facilities to keep pests away.

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Surpass State Energy Requirements with Dual-Cooling Data Center CRAC Technology

See how professionals like you are taking advantage of the highest performing precision cooling system for their computer rooms and data centers, and why Data Aire is fast-becoming the number one choice for facility managers and building owners looking to decrease their energy consumption. 

Data Aire understands how digital technology and data gravity is rapidly impacting and transforming businesses. That’s why they developed ultra-efficient cooling technology to support the most modern (and not-so-modern) data centers.  Learn how One Wilshire in Los Angeles, one of the most advanced carrier hotels today, is surpassing California's strict energy efficiency requirements with Data Aire’s purpose-built system, which provide full-economization for 260 days – almost 72% of the year. That’s a measurable savings! Furthermore, the projected PUE on an annual basis for a full load is at or below 1.2.


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