The Great HVAC Predicament: Strategies for HVAC Repair vs. Upgrade Decisions
Help homeowners make confident repair-or-replace decisions with expert guidance that builds trust and value. Join Trane’s Mary Carter and Sandler’s Stephen Ross to gain practical strategies, industry insights, and proven tools to deliver smarter recommendations that align comfort, performance, and budget.
January 20, 2026
8:00 PM UTC
1 hour
Sponsored by
January 20th, 2026 Time: 3:00 PM ET | 2:00 PM CT | 12:00 PM PT Duration: 60 minutes Already registered? Click here to login now.
Summary
As an HVAC professional, you play a crucial role in helping homeowners decide whether to repair or replace their HVAC system.
Join Trane sales manager Mary Carter and Sandler sales trainer Stephen Ross as they share expert strategies and insights to guide your clients effectively. This webinar will explore the key factors influencing this decision, equipping you with practical tools to deliver exceptional advice and service.
Key Takeaways:
Understand the critical considerations that impact repair vs. replacement decisions.
Learn how to evaluate industry ratings and guidelines for informed recommendations.
Discover strategies to extend system life or identify when an upgrade is the best option.
Gain insights to enhance client trust and support their comfort and budget goals.
Speakers
Mary Carter
Regional Sales Manager
Trane
Mary Carter is a seasoned sales and marketing leader with over six years at Trane Technologies, currently serving as Regional Sales Manager. With a strong foundation in RHVAC, consumer finance, and strategic account management, Mary brings valuable insights and real-world experience to every conversation.
Stephen Ross
Sales Trainer and Leadership Coach
Sandler Training
Stephen Ross is a dynamic sales trainer and leadership coach with over nine years at Sandler Training. A former HVAC business owner, Stephen combines his technical knowledge with proven sales expertise, offering a unique perspective on what it takes to succeed in the RHVAC industry.
