How Pests Affect Tenants

July 10, 2014

Tenants have low tolerance for even one pest sighting, a new survey reveals.

Pests are a never-ending source of trouble in commercial buildings, according to a new survey that recorded 89% of respondents saying their tenants reported at least one pest sighting in the last year.

The survey, which polled office, building, and facility managers in a wide variety of property types, revealed that nearly half of office tenants will notify the building management after just one pest sighting – and that number shoots up to 83% after a second sighting. It’s not uncommon to see the occasional pest that slips by the building’s defenses, but the study showed that half of respondents will start looking for a new space after multiple sightings, highlighting the importance of staying on top of pest control.

“These survey results reveal the critical business impact that pest presence can have on a tenant’s perception of a property,” said Patricia Areno, CAE, senior vice president of BOMA International. “Tenants are saying there’s a very real possibility that they will consider moving office space if pest issues are not resolved quickly and effectively.”

Tenants are also typically kept out of the loop when pest control professionals visit the building. Two-thirds of respondents said they wanted to be part of the visit or at least know in advance when it is happening, but 25% said they were rarely, if ever, notified that a pest control service is visiting.

The study was conducted by Orkin and BOMA International.

Voice your opinion!

To join the conversation, and become an exclusive member of Buildings, create an account today!

Sponsored Recommendations

Building Better Schools

Download this digital resource to better understand the challenges and opportunities in designing and operating educational facilities for safety, sustainability, and performance...

Tips to Keep Facility Management on Track

How do you plan to fill the knowledge gap as seasoned facility managers retire or leave for new opportunities? Learn about the latest strategies including FM tech innovations ...

The Beauty & Benefits of Biophilic Design in the Built Environment

Biophilic design is a hot trend in design, but what is it and how can building professionals incorporate these strategies for the benefits of occupants? This eHandbook offers ...

The Benefits of Migrating from Analog to DMR Two-Way Radios

Are you still using analog two-way radios? Download this white paper and discover the simple and cost-effective migration path to digital DMR radios that deliver improved audio...