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Who's Who in the Buildings Market 2003: UNICCO Service Company

Aug. 26, 2003

The 2003 'A' List

24UNICCO Service CompanyNewton, MA(800) 283-9222www.unicco.comOne of North America’s largest and most successful integrated Facilities Services companies, UNICCO Service Co. reports over $600 million in annual sales; 19,000 employees; and a 95-percent customer retention rate. The company has over 50 years of facilities outsourcing experience, including maintenance, operations, engineering, cleaning, lighting, and administrative/office services. In responding to Buildings’ questionnaire, UNICCO reports: 3,270 office buildings (194 million square feet); 75 shopping centers (115 million square feet); 6,380 chain stores, including bank branches (23 million square feet); 1,200 educational buildings (90 million square feet); 19 healthcare buildings (12 million square feet); 24 government buildings (21 million square feet); 10 other commercial buildings, public venues including stadiums, museums, etc. (20 million square feet); and 350 industrial buildings (180 million square feet).[Editors’ Note: With a 95-percent retention rate, UNICCO makes our ‘A’ List with customer loyalty alone. However, key to this success is the company’s Integrated Facilities Technology platform: myUNICCO.com, an enterprise information portal for account management and collaboration; UNI-Q® Inspection System, a proprietary palmtop-based tool for quality management; CMMS (computer maintenance management systems for work order and asset management) from Corrigo and MRO® Software; and eProcurement, through PECOS™, an ASP solution for supply chain management.]