Carol Everett Oliver, RCDD, ESS, DCDC, is the principal of CEO Communications and the 2022–2024 president of BICSI’s board of directors. She has more than 20 years of experience in information and communications technology, including technical training, writing white papers and case studies, and other marketing duties. The past chair of the BICSI Intelligent Building (BICSI-007) standards subcommittee, Carol continues to be a member of the mentorship program and of Women in BICSI.