FM and the Workplace Experience with ISS’ Osama Aduib

Large companies are ordering workers back to the office—but despite the mandates, average office attendance has barely increased. Learn why—and what facilities teams can do about it—in this episode of the Buildings Podcast featuring Osama Aduib of ISS.
Jan. 20, 2026

Key Highlights

After listening to this podcast, you’ll learn:

  • Why office attendance has barely increased despite RTO mandates
  • How to encourage more frequent in-person work
  • What success looks like when it comes to the workplace experience
  • How a good workplace experience reflects on facility managers
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Delivering a great workplace experience is increasingly the domain of the facility manager—and getting people back to the office may depend on that workplace experience. This episode of the Buildings Podcast dives into how the office can motivate in-person work, the role of FM, and how to know you’ve succeeded.

Show Notes:

Check out these free resources:

About Our Guest:

Osama Aduib is a key account manager at ISS, a workplace experience and facility management company.

About the Author

Janelle Penny
Email

Janelle Penny

Editor-in-Chief at BUILDINGS

Janelle Penny has been with BUILDINGS since 2010. She is a two-time FOLIO: Eddie award winner who aims to deliver practical, actionable content for building owners and facilities professionals.

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