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SmartSense by Digi extends IoT framework across all Giant Eagle supermarkets

March 22, 2022
SmartSense by Digi now becomes the solution provider for remote equipment monitoring and digital task management technology for one of the nation’s largest food retailers and distributors.

Internet of things (IoT) connectivity products and systems specialist SmartSense by Digi, a subsidiary part of Digi International (NASDAQ: DGII), announced that it has expanded its relationship with Giant Eagle, Inc., one of the nation’s leading food, fuel and pharmacy retailers.

SmartSense by Digi will be the solution provider for remote equipment monitoring and digital task management platforms for Giant Eagle, which is among the largest food retailers and distributors in the U.S.

“We have been continually impressed with SmartSense’s innovative and intelligent solutions, which have allowed us to strengthen our unwavering commitment to maintaining the highest levels of food safety for the communities we serve,” said Giant Eagle VP of Risk and chief compliance officer, Vic Vercammen.

Vercammen added, “Specifically, capturing detailed data insights and prescriptive analytics via SmartSense’s advanced technologies will enhance our team members’ ability to monitor product freshness in real time.”

With the latest phase of IoT deployment including 32,000 new SmartSense digital temperature monitoring devices to remotely, automatically and continuously monitor its critical food assets, Giant Eagle said it "reaffirms its commitment to providing guests with the highest levels of food safety and quality."

Founded in 1931, with approximately $10 billion in annual sales, Giant Eagle through the SmartSense platform realizes the competitive and cost-saving advantage of utilizing digital technology, affirmed Digi representatives.

Walk-ins, chillers and refrigerators across all applicable supermarkets now include the SmartSense system which, installing in minutes, combines wireless sensors, food probes, digital checklists and remote monitoring software and analytics tools. All features and functions are accessible via a single compliance monitoring dashboard and mobile app to give a holistic view of operations at every level, adds the company.

“The results are actionable insights that drive quality control, employee productivity and food safety compliance. We are proud to serve as an IoT partner for Giant Eagle,” concluded SmartSense president Guy Yehiav.  Yehiav  added:

“Our experience, easily solving compliance requirements of pharmacy and healthcare, empowers us to keep providing critical solutions for food safety and equipment optimization. With paper and manual checks a thing of the past, we help customers such as Giant Eagle advance their operations and move from physical logs to digital insights that inform their teams on the ground, with efficiency and effectiveness. We work with customers over the long-term—evolving and developing prescriptive analytics from our scalable systems that distill operational data into clear actions that improve safety, quality and sustainability.”

Specifically, SmartSense will protect Giant Eagle’s 215 pharmacies and will provide digital task management for its 175 grocery properties and 92 convenience stores.


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