Contractor Professionalism Ranks High Among Owners

April 19, 2005
SMACNA shares the results from the 5th annual CMAA Survey of Owners
The latest issue of SMACNews, a monthly newsletter published by the Chantilly, VA-based Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA), presents findings from the 5th Annual FMI/Construction Management Association of America (CMAA) Survey of Owners. Building owners are demanding with increased frequency that complex construction projects be completed in shorter time spans – a reality that has influenced their perceptions of contractor service. Survey results indicate that spending more time and money at a project’s outset will ensure its success. Causes for cost overruns were sited as incomplete drawings, poor pre-planning, and increasing material costs.Additionally, owners indicated the following as priorities:Better communication, collaboration, and coordination with construction managers, architects, engineers, and contractors.Relationships built on trust and sound ethical practices.A higher level of professionalism.

This information was excerpted from SMACNews, to review the complete report or newsletter, visit (

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