Web Site Gives Customers Faster Results For Roofing Needs

Nov. 8, 2004
Help Customers Quickly Navigate the Web Site and Access Information Needed to Help Make Roofing Decisions
Visitors to www.tremcoroofing.com should have greater ease  navigating the company’s web site to help them make informed roofing decisions. Tremco’s North American Roofing Division announces that it has made enhancements to its Internet presence.  “We are committed to making it easier for our customers to not only find information, but also to educate our customers about the full capabilities of Tremco’s North American Roofing Division and our services division, Weatherproofing Technologies, Inc. (WTI), to solve their roofing and weatherproofing problems,” said Joe Lyons, Vice President of Sales for Tremco’s North American Roofing Division.  The objective of the enhancements is to help the customer quickly navigate the web site and access information needed to help make roofing decisions.  One enhancement involves creating individual web pages that highlight key market segments such as Architects, Corporate Accounts, Education, Government and Healthcare.  These pages outline specific benefits of using Tremco products and services in these markets.  Another enhancement provides a complete list of Tremco products that are available by product category.  A one-line description of each product and a summary of the product’s basic applications, including features and benefits, enable the visitor to grasp the roofing system’s benefits based on their particular roofing challenges.  In addition to each product description, complete MSDS and Roofing System Data Sheets are available for each product and can be downloaded for reference.  The “Find A Rep” page enables visitors to locate a Tremco Sales Representative anywhere in North America.  Each Sales Representative is listed by name, a short description of the geographic area in which they serve, an e-mail address, and their regional office phone number.  Tremco’s strategy for listing each regional office is to help customers speak directly with a Sales Representative to receive faster results for their roofing needs. Finally, a new Quality Assurance web page enables customers to find information about Tremco’s ISO 9001:2000 certification, the company’s research and development facility, and the fire test laboratory.  Customers can also view independent customer satisfaction survey results on this page. Headquartered in Beachwood, Ohio, TremcoIncorporated and WTI, its service division, provide Roofing and Weatherproofing Peace of Mind to educational, healthcare, government and industrial customers. In business since 1928, Tremco joined the RPM International, Inc. family of companies in 1997.  For more information about Tremco Roofing or WTI, visit our websites, www.tremcoroofing.com and www.wtiservices.com, or call us toll free at 800-562-2728.      

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