Johnson Controls Awarded Global Facility Management Contract with Agilent Technologies

May 11, 2004
MILWAUKEE- (May 5, 2004) - Johnson Controls Inc., a global leader in facility management and control, announced today that Agilent Technologies has awarded the company a contract for the facilities management of its entire global real estate portfolio. Under the five-year agreement, Johnson Controls will provide more than 70 services across Agilent's 17 million square feet of owned and leased properties in 30 countries across the Americas, Asia, and Europe. Services include mechanical, electrical, and plumbing systems operations and maintenance; building fabric maintenance and repair; project management and general services including custodial, grounds, reprographics; and office services.Johnson Controls will conduct this wide range of project management and facility support services at Agilent facilities including data centers, laboratories, manufacturing plants, field offices, administrative space, and the headquarters in Palo Alto, CA. Johnson Controls will use a combination of on-site and truck-based staff, supported by key suppliers, linked by internationally based call centers with multiple language capability to manage the facilities portfolio. There is an increasing trend for global companies to outsource their facility management so they may focus on their core competencies, increase operational flexibility, and reduce their cost structure. "Over the course of our business relationship with Agilent, we've proven our ability to deliver guaranteed outcomes, ensure the reliability of mission-critical facilities, and align with the company's overall strategy and culture," said Steve Herbst, vice president and general manager of facility management solutions for Johnson Controls. "We are eager to apply our best practices across every Agilent location and contribute to its business performance worldwide." In July 2001, Agilent selected Johnson Controls to handle outsourced facility operations and maintenance responsibilities at its Colorado facilities in Loveland, Fort Collins, and Colorado Springs. Johnson Controls has progressively increased its business with Agilent since that time.Johnson Controls Inc., is a global market leader in automotive systems and facility management and control. In the automotive market, it is a major supplier of integrated seating and interior systems, and batteries. For non-residential facilities, Johnson Controls provides control systems and services including comfort, energy and security management. Johnson Controls (NYSE: JCI), founded in 1885, has headquarters in Milwaukee, WI. Its sales for 2003 totaled $22.6 billion. For more information on Johnson Controls Inc., visit the company's web site at

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