Critical Alarm Messenger, or CALM, is an IoT-enabled, 24-7 notification and escalation service that alerts building owners and facility teams of issues with critical building systems.
CALM integrates into pre-existing building automation systems (BAS) to collect and store historical data from designated critical alarm points. Once it has been integrated, the secure, cloud-based platform communicates with building owners and teams through text, phone, and email when a fault is detected with a critical building system. A notification tree ensures that alarms are acknowledged by the right team member or escalated to the next individual on the list. Alarm history, notification, and tracking are available through a secure website for analysis and reporting. CALM is supported by the Albireo Energy Managed Services Center, which maintains technical expertise in major OEM products and the company’s intelligent services.